Contact Hongsimdang

Email support@hongsimdang.kr for payment, report access, correction, privacy, or refund questions. Include your order number and the email used at checkout. Do not send full card numbers or account credentials.

Response and report issues

• Payment or duplicate-charge issue: include the payment date, amount, and order number.
• Missing report email: check spam first, then send the checkout email and order number.
• Incorrect birth input: contact us before generation whenever possible.

Support is operated from Seoul, Korea. Replies are normally handled on Korean business days.